At Hex Walls, every product is made with precision and care to meet your specific needs. Due to the customized nature of our products, we do not accept returns at this time.
However, we stand behind the quality of our craftsmanship. If you receive a product that has a manufacturer defect or if there is a unique issue with your order, please contact us within 30 days of delivery. We will work with you to evaluate the situation and determine the best resolution, which may include a replacement or repair.
To request assistance, please email us at [your contact email] with your order details and photos of the issue.
We appreciate your understanding and thank you for choosing Hex Walls!
