Effective Date: 02 Feb 2025
SECTION 1 - WHAT INFORMATION DO WE COLLECT?
When you purchase something from our store, we collect personal information you provide, such as your name, address, email address, and phone number.
Additionally, when you browse our website, we automatically collect information, including your IP address, browser type, operating system, and browsing behavior using cookies and analytics tools.
If you opt-in, we may send you email or SMS marketing messages about our store, new products, and other updates.
SECTION 2 - CONSENT
How do you get my consent?
By providing personal information during a transaction, verifying your credit card, placing an order, arranging for delivery, or returning a purchase, you consent to our collection and use of this information for those specific purposes.
For additional uses, such as marketing, we will explicitly ask for your consent or provide an opt-out option.
How do I withdraw my consent?
If you opt-in and later change your mind, you can withdraw consent by contacting us at support@hexwalls.com.
SECTION 3 - DISCLOSURE
We may disclose your personal information if:
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Required by law
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You violate our Terms of Service
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It is necessary to protect our legal rights
SECTION 4 - THIRD-PARTY SERVICES
Certain third-party providers (such as payment gateways, shipping providers, and analytics services) have their own privacy policies governing how they handle your data.
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If you purchase using a third-party payment processor (e.g., Shopify Payments, PayPal, Stripe), their privacy policies apply.
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If you leave our site by clicking a link, we are not responsible for the privacy practices of external websites.
We recommend reviewing third-party privacy policies for further details.
SECTION 5 - DATA SECURITY
We take reasonable precautions and follow industry best practices to protect your data.
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Sensitive data (like credit card information) is encrypted using SSL (Secure Socket Layer) technology and stored with AES-256 encryption.
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However, no transmission method over the Internet or electronic storage is 100% secure. While we strive for data security, we cannot guarantee absolute security.
SECTION 6 - COOKIES & TRACKING TECHNOLOGIES
We use cookies and similar technologies to enhance user experience and analyze site traffic.
You may disable cookies in your browser settings, but doing so may affect site functionality.
SECTION 7 - YOUR RIGHTS & DATA RETENTION
If you reside in certain regions (such as the EU or California), you may have the right to:
✅ Access the personal data we hold about you
✅ Request corrections to inaccurate information
✅ Request deletion of your personal data
✅ Opt out of marketing communications
To request any of the above, contact support@hexwalls.com.
Data Retention:
We retain your personal information only as long as necessary to fulfill purchases, comply with legal obligations, and resolve disputes.
SECTION 8 - AGE OF CONSENT
By using this site, you confirm that you are at least the age of majority in your jurisdiction or have provided parental consent.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this policy at any time. Changes will take effect immediately upon posting on our website. If material changes occur, we will notify users via email or website notice.
SECTION 10 - CONTACT INFORMATION
For privacy-related concerns, you may contact us at:
📧 support@hexwalls.com
